Frequently Asked Questions

St Nicholas is more than an aged care home, it’s a community built on warmth, respect, and belonging. With a proud Greek heritage, we embrace the Eden Alternative philosophy, which focuses on person-centered care, companionship, purpose, and joy in daily life. Residents enjoy home-style meals (including authentic Greek favourites), meaningful activities, spiritual support, and the reassurance of 24/7 care.

In Australia, eligibility for aged care is assessed through My Aged Care, the government gateway for services and support. A free, in-home or phone-based assessment determines the level of care you or your loved one may be eligible for. Our team at St Nicholas can assist families through this process, answer questions, and provide support, so you don’t have to navigate it alone.

Aged care costs vary depending on individual circumstances, care needs, and financial situation. At St Nicholas, fees may include:

• Basic daily care fee (set by the government)
• Means-tested care fee (if applicable, based on income and assets)
• Accommodation costs (which can be paid as a refundable deposit, daily payment, or a combination)

Government subsidies are available to help with the cost of care, and this website has a page explaining our costs and fees, and our team can explain funding options if you have questions.

We offer a full range of residential aged care, including permanent care with both supported living and high care available. We also offer respite care for short-term stays. Our care is tailored to each person, balancing medical needs with social, emotional, and spiritual wellbeing.

Absolutely. Families are always welcome, and we encourage visits, celebrations, and shared activities. We also host community events and intergenerational programs that bring everyone together.

Life at St Nicholas is vibrant and engaging. Residents can take part in group activities, outings, music, art, and cultural celebrations. We also make space for quiet time, spiritual time, personal hobbies, and one-to-one connections. Take a look at our Facebook page for a snapshot into life at St Nicholas.

At St Nicholas, we believe in “doing with” rather than “doing for”. Residents are encouraged to manage as much of their personal care as they feel comfortable with, and to take part in everyday activities like folding laundry, helping set the table, or caring for our pets. These opportunities allow residents to stay active, feel purposeful, and maintain dignity, while our team is always on hand to provide support whenever it’s needed.

All meals are cooked fresh onsite daily by our Five Star kitchen team, with menus developed and regularly reviewed with our dietitian. Greek favourites are a staple, alongside other home-style dishes, and our weekly menus let residents choose their preferred meals. Families are welcome to join for lunch or dinner for just $15 per person, making mealtimes a chance to enjoy good food and great company together. Click here to find out more.

Yes. We encourage residents to bring their favourite photos, artwork, keepsakes and even a favourite chair or piece of furniture to make their room truly their home. As long as there is space to safely accommodate those special items, they are welcome to have them in their home here at St Nicholas.

St Nicholas has a proud Greek heritage, and we celebrate cultural and religious traditions throughout the year. Residents are supported to attend the liturgy and spend time in spiritual reflection, helping them maintain their faith and connection. Our dedicated Resident Experience Manager takes the time to get to know each resident individually, understanding their beliefs, preferences, and cultural traditions. This ensures each resident receives care and support that respects their faith, heritage, and personal values, helping them feel truly at home.

Families are our partners. We communicate openly, invite feedback, and involve families in care planning so they feel informed and supported.